Need help with an order? Have a question about a product? We're here to help.
For the fastest response, please include your order number if you're contacting us about an existing order.
Our support team is available:
Monday–Friday
9:00 AM–5:00 PM [GMT +12]
We aim to respond to enquiries within 1–2 business days.
During busy periods, including the weeks leading up to Halloween, responses may take slightly longer.
For order-related questions, please include:
This helps us resolve your issue as quickly as possible.
Please don't send payment details, passwords or other sensitive information by email.
Grave & Glow
Email: SUPPORT@GraveAndGlow.com